Changement de politique de livraison pour les colis à destination des Etats-Unis

News

Due to changes in custom policy in the U.S.A., shipping to this country has been complicated at best since the end of summer 2025. While shipping practices have not changed for every other countries, dealing with orders to be shipped to the United States requires EOCEAN to create 2 specific rules: 

- It is no longer possible for us to offer 'international flat rate - small items' for US customers. All other methods are still available while a solution is being investigated for what used to be the most convenient and cheapest way to send small orders. 

The 'international flat rate - small items' option is as of 12/14/2025 disabled for US customers. The French postal system no longer accept shipping small orders in padded envelop except for non commercial shipment. Please do not ask to ship orders with goods declared as gifts. EOCEAN.EU has been committed since its begining to refuse these requests and will continue. 

- For now, it is advised to contact EOCEAN.EU (info@eocean.eu) prior ordering to get the best shipping rate estimates including Duty tax estimates. In the past weeks, some orders where nearly unaffected by duty tax and other more substantially. US Customs expect duty taxes to be paid by the seller prior shipping (DDP - Delivery Duty Paid) but some carriers also allows the old DAP (Delivery At Point) where taxes will be paid by the buyer. 

Some solution are being investigated in order to be able to bring back cheaper options for small sized orders. Thanks for your understanding and patience.